service desk technicians @ a manufacturer/retailer

These roles were probably my fastest time-to-hire ever. From the day I started working on the reqs, until the new hires’ start date, it was exactly 2 weeks.

“Service Desk Technician, Level 1 | Service Desk Technician, Level 2 (Technology)”

I’ve recruited for so many service desk, help desk, and desktop support roles over the years. They’re so fun and interesting to work on–such a variety of tools and scenarios in tech support. I love learning it all.

Finding the right talent to make sure that a company’s tech works, and that its employees can do their jobs because of it…fascinating.

Also, it’s cool to hear stories from candidates about the funniest or weirdest tickets they’ve had to handle, and how they succeeded.